Terms and conDitions

By accessing or using our website, services, or treatment programs, you agree to the following Terms and Conditions. Please read them carefully. 

Our website provides general information for educational purposes only. Nothing on this site should be considered medical advice. All treatment decisions must be made between you and a licensed medical provider during an in-person or telehealth consultation. Do not disregard professional medical advice or delay seeking it because of information found on this website.

 Ketamine treatment is only available to patients who have been evaluated and approved by one of our licensed providers. You must provide accurate and complete medical history and disclose all medications and conditions. We reserve the right to decline treatment if it is not medically appropriate.

Ketamine treatment involves risks, benefits, and potential side effects, which will be explained prior to your treatment. By proceeding with treatment, you acknowledge that you have received, read, and signed the informed consent document provided by our clinic.

Payment is required prior to services unless otherwise arranged. Insurance coverage may vary and is not guaranteed. Patients are responsible for confirming coverage with their insurer. Fees for services rendered are non-refundable.

We comply with HIPAA and applicable privacy laws. Your protected health information (PHI) will be handled in accordance with our Privacy Policy. We may use de-identified information for research or quality improvement purposes.

Patients receiving care agree to:

- Follow all medical instructions and treatment guidelines.

- Avoid operating heavy machinery, driving, or making major decisions until the effects of ketamine have worn off. 

- Notify the clinic of any side effects, concerns, or medical changes.

- Email, texts, and online forms may not always be secure. Please do not send information you feel is sensitive or private through unencrypted channels.

We make no guarantees about specific outcomes of ketamine treatment. To the fullest extent permitted by law, Catalyst Ketamine and its providers are not liable for damages, injuries, or losses related to the use of our website or treatment services.

All content on this website (text, graphics, images) is owned by Catalyst Ketamine and may not be copied, reproduced, or distributed without permission. Unauthorized use may result in legal action.

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law provisions.

We may update these Terms at any time. Continued use of our website or services after updates constitutes agreement to the revised Terms.